What to look for when choosing pet insurance

As with all insurance, in order to make an informed decision about which policy to choose, you need to know what cover is being offered and the differences between insurers, including of course, the premiums.
Choosi helps you find the best cover to suit your pet and your budget.

First, you need to know what conditions and events the policy covers. This is generally quite straightforward. However, there are certain points to look for before you decide on a particular policy:

  1. Accident Cover vs. Combined Accident and Illness Cover: The reduced cost of accident cover compared with the increased benefits of a combined illness and accident policy.

  2. Percentage of the Bill Covered: How much of the claim is covered, in other words what percentage of the bill the policy will pay out.

  3. Discounts: Whether there is a discount for insuring more than one pet and, if so, what the discount is.

  4. What is Covered: If your pet has a chronic condition e.g. arthritis, whether there is a limit to how much the policy will pay in a year for claims related to that condition, or whether there are exclusions that may limit your ability to claim.

  5. Waiting Periods: Is there a waiting period before you can lodge your first claim?

  6. What is the Excess: Is there an excess to pay and, if so, how does it affect the premium you’ll pay?

  7. Age of Pet: Whether the cover ceases at a certain age. Some policies don’t provide cover beyond a certain age. You should also ascertain whether an age limit applies to starting a new policy.

  8. Choose Amount of Cover: Last but certainly not least, check what conditions and events are covered and, just as important, what is not covered. For instance, if you have a dog, you should look for a policy that provides third party liability in case your dog injures someone or damages their property.

When comparing policies, you’ll find a fair degree of variation, so it is worth taking the time, or getting a research service to gather the facts.


These articles are provided as reference material to allow more informed decision making, but are not intended as being a complete source of information on any topic. All readers should make their own independent analysis on the topic to make sure they have considered the aspects that are important to them.